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Frequently asked questions

One designer vs Two designer plans?

Pro and Team plans will always have at least ONE designer assigned to provide daily design output. Agency plan will always have at least TWO designers assigned for double the output.

What is a brand?

A brand is a folder containing information and assets for anyone or anything that you need designs for regularly. Create a brand for clients, products, or use it to categorize and organize your design projects.

What does UNLIMITED graphic design mean?

It simply means we don't charge you hourly or per project. You're billed a flat monthly rate regardless of how many design projects you submit.

Create as many design projects as you want and we'll assign the best available designers to get started right away. Once that design is complete, we'll move onto the next one in your queue - same day.

I run multiple businesses. Can I use 1 account?

Yes, in fact, we built a feature call "Brands" specifically to help you manage multiple businesses. A brand is a folder containing information and assets for anyone or anything that you need designs for regularly. Create a brand for clients, products, multiple businesses, or use it to categorize and organize your design projects.

What type of designs can I submit?

All plans come with unlimited general graphic design capabilities that includes:

1. Branding: Logos, pitch decks
2. Digital: Banners, digital ads, social media content
3. Marketing: Infographics, sales sheet, flyers & posters, business cards
4. Merch sellers: T-shirts, pop sockets, promotional materials
5. Print: Books & magazines, packaging & labels, stationaries
6. And more...

Team and Agency plans gets everything above in addition to complex design capabilities such as:

1. Custom illustrations
2. Web design
3. App design
4. infographics

Click HERE to see a complete list of our design capabilities

Am I locked into a long-term contract?

Not at all, you are enrolled on a month to month membership and can cancel anytime – hassle-free.

How quick is your turnaround time?

Our turn-around time depends on the project and the number of revisions. Usually, it’s between 24 – 48 hours for most projects. More complex design project such as a website/app, landing page, pitch decks, infographics, and multi-page booklets will require more time.

Are there any hidden fees?

No hidden fees. The package price is exactly what you pay monthly. All taxes and fees are included in that price.

What happens if I don't like my design?

Our platform lets you communicate directly with our designers and also leave revisions on submitted designs. Not every design will be perfect on the first try. That's why every plan comes with unlimited revisions. We'll keep refining until the design matches your vision.

If we still can't get it right after multiple attempts, we'll reassign your project to another designer who's style may be better aligned with your taste.

How does the 15-Day Money-Back Guarantee work?

If you're not satisfied with Groove Agency within 15-days of signing up, you're eligible for a full refund. Please send us an email, talk to your account manager, or use the customer support widget on your dashboard to request cancellation.

We'll review your request and do our best to help find a solution. And if we fail to improve your experience, we'll issue a full refund.

Don't worry. There are no "catches" or "strings" that would prevent you from canceling or getting your money back within the 15 days. Our #1 goal is to deliver a seamless online design experience for you and your team.

Try PerfectWebsiteTemplate today 100% risk-free

Thousands of marketers and agencies rely on PerfectWebsiteTemplate. See if we’re right for you. 15 days money-back guaranteed. Cancel anytime.

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Our Project List

Graphic Designs

Banner design

PowerPoint design

Updates to existing graphics

Landing design

Business card design

Icon designs

Menu design

Simple animated GIFs

eBook covers


Branding Guide

Instagram posts

Facebook ads

Twitter graphics

Avatar design

Edits to an existing logo

Holiday ad designs

Brochure designs

Book covers


Advertisement - Billboard

Advertisement - Digital

Advertisement - Magazines

Advertisement - Newspaper

Websites & Funnels

Landing Pages

Start Funnels Types

Lead Generation/ Lead Magnet

Discovery Call, Free Consultation, Free

Coaching Session Funnel

Product Launch Funnel

Shock and Awe Launch

Ebook Front End Launch

Freemium/ Free Trial, Continuity, SaaS, Membership

Evergreen Launch Funnel

Trip Wire Funnel

VSL Funnel/ Sales Page Hybrid

Live Webinar Funnel/ Livestream Automated Webinar Funnel

Limited Time Presentation

Book Funnel

Survey Funnel

Butterfly Marketing Funnel

Ecommerce Funnel

Storeless/ 1 Page Ecomm Funnel

and much more...

Just a few task you can add

Changing or adding new images

Creating new website graphics

Refreshing existing website theme

Tweaking website templates

Fixing web design errors

Updating website fonts for better design and readability

Finding and creating new blog images/graphics

Designing and implementing opt-in forms

Setting up new e-commerce product pages

Designing custom landing pages

Custom development (GroovePages custom code)

Setting up webinar funnels

Ecommerce website design & development - GrooveSell, GrooveKart

Hosting & domain setup

Fixing hosting or SSL issues

Publishing new blog posts

Website speed optimization

Optimizing image size

Installing and configuring new external app Updating page

Adding or updating tracking pixels

Google Analytics/Search console setup

Connect website with other marketing tools

Setting up a payment provider

Setting up marketing funnels